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Gallery Leader

Posted by RH (Restoration Hardware) ; Posted on 
Jobs: Full Time - DEADLINE :  
Gallery Leader


The Gallery Leader will be responsible for all facets of the business. This leader is expected to deliver first-class service to our customer and our teams, creating a luxury experience. The Gallery Leader will remove obstacles, provide support, and ensure that teams feel empowered to \”do the right thing\”. They will have a passion for design and home furnishings and will lead a cross-functional team focused on strategy and execution. The Gallery Leader will drive, lead and develop our internal customer, setting the tone for an environment where vision is everything.Our leaders will have a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. They will understand the importance of attracting and retaining talent who uphold the same personal and professional standards.RESPONSIBILITIES* Live our Values: People, Quality, Service and Innovation* Build and maintain relationships with the gallery and design teams along with all members of the organization to develop strategies and grow the business* Attract the right talent at all levels for our ever-changing business* Learn and communicate the RH design point of view and product assortment* Coach, lead and develop teams to drive sales and control of bottom-line expenses* Resolve all human resources issues in a timely manner, partnering with Field Leaders and HR* Embrace change and deliver top results with a positive attitude no matter what the obstacle* Ability to recognize and respond appropriately to complex priorities* Ability to communicate effectively, both in writing and verbally* Create disciplines in an effort to run an operationally-sound business* Deliver first-class service to our teams and clients* Seeks information, asks questions and self-educates* Monitor, communicate and analyze the business and determine strategies* Motivate and lead team based on business analysis* Support, promote and assume responsibility for loss prevention in all areas of risk management,* physical security, gallery cash controls, inventory management and internal audits* Support, implement, provide follow-up and feedback for all initiatives and rollouts as the business shifts and changesREQUIREMENTS* 10+ years of leadership experience in high end furniture, design showroom, luxury retail preferred; Interior design experience preferred* Strong leadership skills* Strong interpersonal skills* Strategic and mental agility* Results-driven* Gains insights from mistakes, seeks constructive feedback from colleagues and supervisors to improve results* High energy, ability to energize others* Smart, creative and has a point of view* Concerned with what’s right, rather than who’s right* Creates a positive and healthy work environment in which people want to do their best* Commitment to quality, detail focused on all levels* Delivery of first-class service to our employees and clientsPHYSICAL REQUIREMENTS* Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques* Ability to maneuver effectively around gallery floor, stock room and office* Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing.


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