Viewer Services Clerk

Provide excellent customer service to viewers calling in to inquire about programming. Promptly answer phones and respond to emails/mail. Utilize database to access and update member accounts, enter donations and pull reports. Troubleshoot programming issues and record all program feedback and comments. Assist in processing incoming and outgoing mailings to members. Work within the membership team to assist in fundraising activities.

Recognized as one of the leading public television stations in the country, PBS Utah is committed to serving the Utah community through diverse local productions, K-12 educational programs, and community engagement. PBS Utah works to provide the people of Utah and surrounding areas with relevant programming and services while upholding core values of integrity, fairness, independence, education, and innovation.

This candidate should have a commitment to the core values of PBS Utah and have the ability to be mindful of the diverse voices and lived experiences in our community that that broaden perceptions and find common ground.

Both on campus and remote work will be part of this job position.

This is a Category I position: Mandatory Required on Campus or at Health Care Facilities.

Main Campus staff: Employees and/or functions designated as mandatory, requiring employees to be physically located on campus in order to maintain campus systems and operations if they are healthy without COVID symptoms.

U of U Health Academics Faculty and Staff: All employees necessary for the direct on-site support of clinical operations, patient care, and essential research activities if they are healthy without COVID-19 symptoms.