The Development Database Manager is a key, full-time member of the Utah Symphony | Utah Opera (USUO) development department responsible for managing the accuracy and integrity of the Tessitura database and gift entry process, and related functions.

Primary Responsibilities:

Processes contributions daily
Manages and maintains the development Tessitura database to ensure accuracy and integrity
Collaborates with the Finance Department to:Reconcile monthly contributed revenue
Reconcile fiscal year-end results
Maintain and improve business practices
Implement data standards
Establish and follow protocols to ensure accurate accounting
Documents processes related to gift entry and reporting
Collaborates with Patron Information Systems Manager to:Coordinate digital platform and social media giving processes
Implement systems and procedures for all gift entry and related processes, including payment plans
Generates acknowledgment, thank you letters, and tax receipts
Creates a suite of reports tracking revenue and membership, as well as campaign and appeal analysis
Maintains membership information in Tessitura
Trains new Development Staff on Tessitura
Serves as liaison with prospect research firm (Wealth Engine) and provides training and support for development staff
Assist with other development department administrative needs
Staff and represent USUO at performances, events and programs, and serve as an ambassador for USUO
Other duties as assigned
Required Qualifications and Experiences

Database management; knowledge of Tessitura database a plus
Detail-oriented and process-focused
Strong organizational, problem-solving, and multi-tasking abilities
High level of professionalism and grace under pressure
Ability to incorporate and apply database knowledge to connect with USUO donors to bring them closer to USUO’s mission, and to assist the development department with strategic planning
Excellent customer service skills
Enthusiastic and positive personality; high energy level
Excellent verbal and written communication skills
A strong commitment to the mission of USUO, demonstrating a genuine interest and passion for the arts, especially classical music
A willingness to work some evenings and weekends
A Bachelor’s degree or equivalent experience
How to apply

The position is available immediately and offers a competitive salary and generous benefits package.

Please apply online. Application materials should include a resume, cover letter, and references.