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Utah Symphony | Utah Opera (USUO) is seeking experienced outbound Sales Associates!
We are looking for friendly and energetic individuals with a genuine passion for music and the arts to maximize ticket revenue through the sale of USUO season subscription packages, and assist in our annual fundraising efforts.
This is a part time position that offers a great deal of flexibility to create your own schedule. Our sales office is located in Bountiful, and our office hours are Monday-Friday from 10:00am-6:00pm; we are closed on Saturday and Sunday. A minimum of 20 hours (maximum 29 hours) is required each week.
Sales Associates are paid an hourly wage and earn weekly bonuses for meeting various individual and team sales goals. The Sales Associate position offers a rewarding and unique opportunity to learn and expand your musical knowledge in a fun and friendly environment. Complimentary tickets to Utah Symphony & Opera performances are another great benefit!
Essential Responsibilities Include:
Outbound calls selling Utah Symphony | Utah Opera season subscription packages
Solicit donations from current and past patrons during our year-end Annual Fundraising Campaign
Cultivate relationships with patrons in order to create repeat business and referrals
Meet pre-determined goals for ticket sales, promotions, and contributions
Identify the patron’s needs, present accurate product information and close the sale over the phone
Keep detailed tracking records of revenue, contacts, calls per hour, and other sales metrics
Maintain follow-up with patrons as needed
Other duties as assigned by the Sales Manager
Prior sales experience preferred
Superior customer service and aptitude towards developing relationships over the phone
Commitment to setting and achieving goals
Excellent oral and written communication skills
Outstanding organizational, problem-solving and multi-tasking abilities
Qualified at working independently AND as part of a team
High level of professionalism and grace under pressure
Courteous attitude and strong listening skills
Enthusiastic and positive personality; high energy level
Please apply online. Application materials should include a resume and references.